Cookie Policy
Learn about how we use cookies and similar technologies to enhance your experience on our website
Last updated: June 2025
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain features.
How Cookies Work
When you visit orbithreon.shop, your browser downloads cookies from our server. These cookies contain information that helps us:
- Remember your preferences and settings
- Keep you logged in to your member portal
- Understand which pages you visit most
- Improve our website's performance and functionality
- Provide personalized content and recommendations
Types of Cookies We Use
We use different types of cookies for various purposes on our website:
🔧 Essential Cookies
Purpose: These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions.
Examples: Login status, shopping cart contents, security features
Legal Basis: Legitimate interest - required for website functionality
📊 Analytics Cookies
Purpose: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Examples: Google Analytics, page views, bounce rates, popular content
Legal Basis: Consent - you can opt out of these cookies
⚙️ Functional Cookies
Purpose: Remember your preferences and provide enhanced, personalized features.
Examples: Language preferences, font size, class booking preferences, member portal settings
Legal Basis: Legitimate interest - improves user experience
🎯 Marketing Cookies
Purpose: Track your activity across websites to provide relevant advertisements and marketing content.
Examples: Facebook Pixel, Google Ads, retargeting campaigns
Legal Basis: Consent - you have full control over these cookies
Specific Cookies We Use
Here's a detailed breakdown of the cookies you might encounter on our website:
Cookie Name | Type | Duration | Purpose |
---|---|---|---|
orbithreon_session | Essential | Session | Maintains your login session and security |
member_preferences | Functional | 6 months | Remembers your class and trainer preferences |
cookie_consent | Essential | 1 year | Stores your cookie preferences |
_ga | Analytics | 2 years | Google Analytics - distinguishes users |
_gid | Analytics | 24 hours | Google Analytics - distinguishes users |
_fbp | Marketing | 3 months | Facebook Pixel for targeted advertising |
booking_form | Functional | 1 hour | Saves your class booking form data |
Third-Party Cookies
Some cookies on our website are set by third-party services we use to enhance your experience:
Google Analytics
We use Google Analytics to understand how visitors use our website. This helps us improve our content and services. Google Analytics cookies collect information such as:
- Number of visitors to our site
- Pages visited and time spent on each page
- How visitors found our website
- General demographic information (age, interests)
Google Analytics data is anonymized and cannot identify you personally. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Social Media
Our website includes social media features from platforms like Facebook, Instagram, and YouTube. These platforms may set their own cookies when you interact with their features on our site.
Payment Processing
When you make payments through our website, our payment processors (such as Stripe or PayPal) may set cookies to ensure secure transactions and prevent fraud.
Managing Your Cookie Preferences
You have full control over how cookies are used on our website. Here are your options:
Cookie Consent Center
Use our consent center to customize your cookie preferences. You can enable or disable different types of cookies based on your preferences.
Browser Settings
You can also manage cookies through your browser settings. Here's how to do it in popular browsers:
Google Chrome
Settings → Privacy and Security → Cookies and Site Data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Mobile Browsers
Settings → Privacy → Clear Browsing Data
Cookies and Your Privacy
Data Protection
We are committed to protecting your privacy when using cookies:
- We never store sensitive personal information in cookies
- Analytics cookies are anonymized and cannot identify you personally
- We use encryption for cookies containing security information
- Cookies are automatically deleted when they expire
Your Rights
Under privacy laws, you have the right to:
- Access: Know what cookies are stored on your device
- Control: Choose which cookies you accept
- Delete: Remove cookies from your device at any time
- Object: Opt out of non-essential cookies
- Withdraw Consent: Change your mind about cookie preferences
Children's Privacy
We do not knowingly collect information from children under 16 through cookies. If you are under 16, please ask a parent or guardian before accepting cookies on our website.
Mobile Apps and Similar Technologies
If you use our mobile app or other digital services, we may use similar technologies to cookies:
- Local Storage: Stores app preferences and settings
- Push Notifications: Sends class reminders and updates
- Analytics SDKs: Helps us improve app performance
- Crash Reporting: Identifies and fixes technical issues
You can manage these preferences through your device settings or app preferences.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we make significant changes:
- We will notify you via email if you're a registered member
- We will display a prominent notice on our website
- We will update the "Last updated" date at the top of this policy
- For major changes, we may ask for your renewed consent
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Legal Basis for Cookie Use
We use cookies based on the following legal grounds:
- Consent: For marketing and non-essential analytics cookies
- Legitimate Interest: For essential website functionality and basic analytics
- Contract Performance: For member services and booking systems
- Legal Obligation: For security and fraud prevention
You can withdraw your consent at any time through our cookie consent center or by contacting us directly.
Questions About Our Cookie Policy?
If you have any questions about how we use cookies or need help managing your preferences, please contact us:
Data Protection Officer: [email protected]
Phone: +61407931291
Mail: Cookie Policy Enquiries, Orbithreon
17 Wade St, Adamstown Heights NSW 2289
Response Time: We aim to respond to all cookie-related enquiries within 48 hours